T & C for Vendors

Terms and Conditions Of Tasguide Pty Ltd

These terms and conditions are the contract between you and Tasguide ("us", "we", etc). By visiting or using Our Website, you agree to be bound by them.
We are Tasguide Pty Ltd, a company registered in Australia, ACN 613 201 960. Our address is PO Box 659 Rosny Park 7018 Tasmania Australia.
 
These are the agreed terms
 
 

1. Definitions

 

"Content"

means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content such as advertising material, and all other product or service related material Posted by you.

"Post"

means place on or into Our Website any Content or material of any sort by any means.

"Provider"

means you, a person or organisation who has placed details on Our Website of a Provider Service offered for sale or free of charge, through Our Website.

"Provider Service" and "Your Service"

means the accommodation, restaurants, bars, entertainment or any other booking arrangements for an event on Our Website. It includes all services you offer for sale through Our Website.

"Our Service"

means the service we provide to enable you to sell Provider Services here.

"Our Website"

means tasguide.com.au or any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us. It includes all web pages controlled by us.

 
 
 

2.  Our contract

  1. The relationship between us is solely that:
  • we provide for you an Internet market place as an arms length contractor as set out in these terms and conditions;
  • we are neither your partners nor joint venturers.
  1. If you place a Provider Service for sale on Our Website, you do so subject to these terms.
  2. We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.
  3. Although we are not a party to your contract with a buyer introduced to you via Our Website, we shall remove Your Services from offer if a customer or site visitor has a valid complaint against you.
  4. Tasguide is not responsible for the fulfilment of your contract to sell a Provider Service.
  5. Subject to this agreement and to the procedures set out in Our Website, you may enter a Provider Service for sale through Our Website.
  6. You undertake that we may use the Content and information about Your Services for commercial purposes of the business. The same terms apply if we sell or share this information to a third party for use.
  7. If we give you free access to a Service or feature on Our Website which is normally a charged feature, and that Service or feature is usually subject to additional contractual terms, you now agree that you will abide by those terms.
 
 

3. Tasguide subscription

  1. Details of the fee and benefits of Tasguide subscription are as set out on Our Website and accordingly updated from time to time.
  2. Payment for a Tasguide subscription is for a period as set out on Our Website. At least four weeks before expiry of that period we shall send you a message to your last known email address to tell you that your subscription is shortly to expire and inviting you to renew. An invoice for a new period of Tasguide subscription will be included.
  3. At any time before expiry of your Tasguide subscription, you may use the “Login” function on Our Website to access your personal information and change your renewal subscription status or cancel renewal.
  4. Termination of Tasguide subscription will be regulated by this contract set out in paragraph 17 below.
  5. We reserve the right to modify the Tasguide subscription rules or system and to change the terms and conditions of this agreement at any time, without notice. Your continued use of Our Website after such modifications shall be deemed an acceptance by you to be bound by the terms of the modified agreement. The terms that apply to you are those Posted here on Our Website on the day you join as a subscriber.
 
 
 

4. Your account and business information

  1. When you visit Our Website, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
  2. You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.
  3. You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account.

 

5. Your Provider Service placement

You agree:

  1. not knowingly to place any Provider Service for sale which is not of merchantable quality or which requires for its setup or use a level of technical expertise which is not fully explained to a customer before purchase.
  2. immediately to remove from sale on Our Website any Provider Service which for any reason, you are unable to supply.
  3. not to re-place any Provider Service we remove from offer for sale.

 

6. Complaints about Provider Services

You agree that you will at all times:
 
  1. reply promptly and in any event within 48 hours to any customer message or other correspondence;
  2. comply with the law relating to all aspects of the contract between you and your customer, relating in particular to your obligations to provide full information and accept cancellation and returns. However, you may also offer more favourable terms to your customers as per your own returns and refunds policy set out on your website or otherwise in your terms and conditions;
  3. when you have an obligation to return money to a customer for any reason, you will do so immediately in line with the cancellation and refunds policy set out on Our Website;

7.  Goods and services tax

  1. Fees and commissions specified in Our Website are inclusive of GST.
  2. If you are located in the Commonwealth of Australia, we will show and retain the amount of GST due on our charge for our services in addition to the amount of commission due to us.
 

8. Advertising your Provider Service

If you accept our offer to advertise market or promote your service, the following conditions apply.
 
  1. We may use the services of a specialist internet marketing business associated with Tasguide.
  2. The price charged to you will include all payments we make to others.
  3. The cost of work ordered by you is payable in full, in advance. If you so request us, by indication on Our Website, we will deduct the cost from your account.
  4. We give no guarantee as to the success of any advertising placed.
 
 

9. Your Provider Service warranties

  1. You warrant that any Provider Service you place on Our Website for sale:
  • is not: illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to any third party;
  • is not intended primarily to advertise any business, except your business, so far only as it is carried on through Tasguide.
  1. You warrant that you own the copyright of any Provider Service you place  on Our Website for sale, or that you have the permission of the copyright owner:
  • to place the Provider Service on Our Website for sale;
  • to receive the net proceeds of such sales as arise;
  • to defend the copyright in the Provider Service
 

10. How we handle your Content

  1. If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control who sees it or what anyone does with it.
  2. You now irrevocably authorise us to publish feedback, comments and ratings about Your Services and activity through Our Website, even though it may be defamatory or critical.
  3. We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.
  4. Posting Content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
  5. You understand that you are personally responsible for your breach of someone else's intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
  6. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
  7. Please notify us of any security breach or unauthorised use of your account.

11.  Restrictions on what you may Post to Our Website

We invite you to Post Content to Our Website for marketing your services and services and in other ways. We have to regulate your use of Our Website to protect our business and our staff, to protect other users of Our Website and to comply with the law.
We do not undertake to, but reserve the right to, moderate or check any item Posted.
 
You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:
 
  1. be unlawful, or tend to incite another person to commit a crime;
  2. be obscene, offensive, threatening, violent, malicious or defamatory;
  3. be sexually explicit or pornographic;
  4. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
  5. use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement.
 
 
 

12.  Your Posting: restricted Content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.
In addition to the restrictions set out above, a Posting must not contain:
 
  1. hyperlinks, other than those specifically authorised by us;
  2. keywords or words repeated, which are irrelevant to the Content Posted.
  3. the name, logo or trademark of any organisation other than yours.
  4. inaccurate, false, or misleading information;
  5. material or links to material that exploits people in a sexual, violent or other manner, or solicits personal information from anyone under 18 years old.
 
 

13.  Security of Our Website

If you violate Our Website we shall take legal action against you.
 
You now agree that you will not, and will not allow any other person to:
 
  1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
  2. link to our site in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;
  3. download any part of Our Website, without our express written consent;
  4. collect or use any service listings, descriptions, or prices;
  5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
  6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Services;
  7. share with a third party any login credentials to Our Website.
 
 

14. Copyright and other intellectual property rights

  1. All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of services for sale. It is all protected by international copyright laws.
  2. You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement or with our written consent.
  3. For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

 

 

15.  Interruption to Our Service

  1. We give no warranty that Our Service will be satisfactory to you.
  2. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of Our Service for repairs, maintenance or other good reasons. We may do so without telling you first.
  3. You acknowledge that Our Service may also be interrupted for reasons beyond our control.
  4. You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to Our Service.

 

 

16.  Our disclaimers

  1. We are not responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss whatever.
  2. Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.
  3. We are not liable in any circumstances for damages resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.
  4. Tasguide website and Tasguide services are provided "as is". As to Our Website and Our Services, we make no representation or warranty of any kind, express or implied, including, without limitations, warranties:
  • as to fitness of Our Website and Our Service for a particular purpose;
  • as to availability and accessibility, without interruption, or without error;
  • any obligation, liability, or remedy in tort whether or not arising from our negligence.
  1. You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a buyer.
 
 

17. Termination

  1. Your Tasguide subscription will expire after the period for which you have joined.
  2. You may terminate this agreement at any time, for any reason, with immediate effect. You may terminate the agreement either by sending notice to us by post or email, or by completing the form on Our Website and submitting it. We reserve the right to check the validity of any request to terminate your Tasguide subscription.
  3. We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by post or email.
  4. If you terminate, we shall not be liable to you whatsoever, and you hereby release us from any such liability.
  5. Termination by either party shall have the following effects:
  • your right to use the Tasguide Services immediately ceases;
  • we are under no obligation to forward any unread or unsent messages to you or any third party;
  1. Whether we or you terminate this agreement, you are not entitled to any refund of your subscription fee.

  2. At any time if we decide in our absolute discretion that you have failed to comply with any of the terms of this agreement, we reserve the right to terminate any and all parts of the Tasguide subscription without refunding to you any fees paid.

 
 
 

18. Your indemnity to us

You agree to indemnify us against all loss and expense, including legal fees and management time related in any way to:
 
  1. a claim by any person in respect of any Provider Service;
  2. protecting the reputation of our business by our making a payment to a customer of yours in circumstances where you have failed to make that repayment or otherwise comply with your contract with that customer.
  3. any cost to us arising from a decision by us to comply as your agent, with any obligation of yours, whether or not we have your permission, arising out of any regulation or law, including:
  • the deletion or amendment of any text or other content you have placed on Our Website;
  • any payment we make on an ex gratia basis, arising from a contract between you and a customer;
  1. legal or other fees we incur in defending a claim or the imposition of a fine or penalty;
  2. our management time in dealing with any failure or alleged failure by you to comply with any relevant regulation or law.
 
 

19. Miscellaneous matters

  1. You undertake to provide us your current land address, e-mail address, telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.
  2. So far as any time, date or period is mentioned in this agreement, time shall be of the essence.
  3. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
  4. For the purposes of the Privacy Act 1988 as amended you agree to the processing of your personal data (in manual, electronic or any other form) relevant to this agreement, by us and/or any agent or third party nominated by us and bound by a duty of confidentiality. Processing includes but is not limited to obtaining, recording, using and holding data and includes the transfer of data to any country in any part of the World.
  5. If you are in breach of any term of this agreement, we may:
  • publish all text and Content relating to the claimed breach, including your name and email address and all correspondence between us and our respective advisers; and you now irrevocably give your consent to such publication.
  • terminate your account and refuse access to Our Website;
  • remove or edit Content, or cancel any order at our discretion;
  • issue a claim in any court.
  1. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
  2. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
  3. When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.
  4. Any communication to be served on either of us by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.
  • It shall be deemed to have been delivered:
  • if delivered by hand: on the day of delivery;
  • if sent by post to the correct address: within 72 hours of posting;

  • If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

  1. In the event of a dispute between us, then, if we so ask, you undertake to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

  2. This agreement does not give any right to any third party.

  3. We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control.

  4. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

  5. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

  6. The validity, construction and performance of this agreement shall be governed by the laws of the State of Tasmania